Our Hotel

Experience 5 star hotel services at Park Hyatt Shanghai

Hotel Features

  • Nonsmoking floors are available
  • Most guestrooms feature day-beds for in-room pampering and wellness treatment
  • Bathrooms feature a flat screen television embedded into the vanity mirror, double sinks
  • Oriental bathing area, an oversized rain shower, a deep-soaking bath
  • Separate powder room
  • Walk-in dressing room
  • Water’s Edge on the 85th floor: Spa and wellness studio
  • Infinity pool and whirlpool spa
  • Sauna room
  • Tai Chi courtyard
  • Multilingual staff
  • Lobby on the 87th floor
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Map & Directions

电话:+86 21 6888 1234,传真:+86 21 6888 3400


Distances to the Park Hyatt Shanghai Hotel

  • Shanghai World Financial Center (The Shanghai WFC is in the same building as Park Hyatt Shanghai Hotel)
  • Pudong (The hotel is in Pudong New Area)
  • Lujiazui (The hotel is in Lujiazui Financial district)
  • Hongqiao International Airport - 25 kilometres, 30 minutes by car
  • Pudong International Airport - 40 kilometres, 45 minutes by car
  • Shanghai Railway Station Distance - 12 kilometres, 30 minutes by car
More Map & Directions >>

General Manager

Marseille, on the French Riviera. Even more than the deep azure blue of the sea, what amazes me each time I return to Marseille is the intensity of the light.
Did you know…?
That despite having been raised beside a beautiful coast, I was passionate about skiing and was selected for the French Junior National Ski Team.
New favorite restaurant
For me, dining at home is better than any restaurant.
Insider travel tip
Do everything possible to avoid having to check-in your luggage at the airport.
I never travel without
Appreciating how lucky I am to be where I am and be given the opportunity to discover the world.
Things I love about Park Hyatt Shanghai
The fact that we’re so high in the sky– it feels like I have all of Shanghai at my feet. I also like its truly unique décor, high ceilings and straight lines, but at the same time, the sense of intimacy you feel throughout the hotel.
Career journey
I graduated from business school in France, so the hospitality industry wasn’t originally part of my plan! A hotel in Paris gave me my first job and I fell in love. I was fascinated by the complicated workings of a hotel and discovered that I very much enjoyed interacting with guests. I also love to eat, so the hotel industry quickly stole my heart in that regard, too. Needless to say that having opened Park Hyatt Paris-Vendome in 2002 and then having been part of Park Hyatt Tokyo team has been an incredible journey. Being a fan of the brand you work for makes your day-to-day job extremely rewarding.
What you cannot expect from me
I am fluent in Japanese, speaking, reading and writing. Learning Japanese was the hardest thing I have ever done. I am now working on my Mandarin… the key is to never stop learning.
My quote
My apologies, I have two quotes… “Patience is a virtue” and “Always better”.

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Park Hyatt Shanghai offers 4 specially equipped rooms for physically challenged guests. Employees at the hotel are trained to assist guests with special needs, enabling all visitors regardless of ability to enjoy a pleasant and safe stay at Park Hyatt Shanghai. We want to ensure that all our guests are comfortable.

  • Wheelchair accessible doors and elevators
  • Roll-in showers
  • Special supports in the bathtubs and toilets
  • Shower bench available free of charge
  • Accessible public toilets on the lobby level floor
  • Accessible restaurants, bars and events facilities
  • The rooms are located by fire exits for quick access
  • Assistance alarm located in the bathroom
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Business Services

Business Centre of Park Hyatt Shanghai is conveniently located on the 87th floor, close to the front desk. The Business Centre is fully equipped to offer our guests an office away from home, with a wide range of facilities available and our front desk team on hand to assist with any queries.

Business Centre facilities include the following:

  • Computer workstations with Word, Excel, Access, Powerpoint, Lotus Smartsuite and wireless Internet access
  • Photocopying
  • Facsimile machines
  • Shredder
  • Printing and binding of documents and presentations
  • Secretarial services
  • Telephone card
  • Courier services – China and abroad
  • Stationery supplies
  • Translation services

Office supplies include:

  • Binder clips
  • Correction fluid
  • Envelopes
  • Pens
  • Highlighters
  • Name tags (adhesive / clip-on)
  • Packing tape
  • Post-it® notes
  • (Additional items are available)

Our business centre is open for hotel guests only

Hours: 24 hours a day
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Guest Services

Park Hyatt Shanghai caters to a group of local and international customers who are seeking highly personalised service and the fulfillment of their individual needs.

Park Hyatt Shanghai is the city’s international "boutique hotel", a one-of-a-kind property where the number of rooms has been limited specifically to ensure a level of service and attention to detail that is unequalled in the market.
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Internet Access

Stay connected during your stay with us. See below for the type of Internet access and availability.
More Internet Access >>

Onsite Services

  • Lobby on the 87th Floor
  • 24-hour room service
  • Technology concierge
  • Laundry and dry-cleaning service
  • Twice daily housekeeping service
  • Airport limousine service
  • Major credit cards accepted
  • Multilingual hotel staff
  • Valet car parking

Visitor Information

Climate: Average temperatures vary from 6C/43F in January to 30C/86F in August

Language: Mandarin

Electricity: 220 volts AC

Currency: Renmimbi (CNY)

Visa: Please confirm visa requirements with your local embassy or travel planner

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Park Hyatt Shanghai offers 24 hours indoor and secured car parking facilities for guests and visitors.

The car park is located on B3 level and offers 205 spaces. Charges are as follows:

  • RMB 15 per hour
  • RMB 120 maximum for 24 hours
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Hotel Shops

Gift Chamber - Level 87

Remember Shanghai with an exquisite gift from our eclectic and sophisticated range. Among all the wonderful gifts you will find an appareled collection of Park Hyatt Shanghai music CDs, chocolate, handcrafted gifts and much more for your gift giving occasions. The variety of gifts and mementos that people will love to get as much as you will enjoy giving.

Hours: 24 hours a day

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Guests can choose a Mercedez Benz or BMW chauffeur driven limousine. Widely recognized for their comfort, luxurious interiors and smooth road handling, the BMW 5 Series seats up to 3 persons, the BMW 7 Series seats up to 4 persons and the Mercedez Benz Viano seats up to 7 persons. All of our cars feature complimentary wi-fi throughout the entire duration of your trip.

To reserve your limousine, please contact our Concierge by clicking here or call +86 21 6888 1234.
More Transportation >>


Andy Liu


+86 21 6888 1234  *4331

What is the most important thing you have learned about traveling?

I think the most important thing I have learned about traveling is to make plans in advance.  Being a concierge, I always plan ahead and do all of my own research about weather, culture and transportation.  Of course, I also call a hotel’s concierge before I visit to find out more details.

What is your favorite cultural place to walk to from the hotel?

Park Hyatt Shanghai is located in the Lujiazui area and is surrounded by some magnificent structures.  But my favorite nearby location is the Bund.  Walking there over the Waibaidu Bridge is beautiful, and the area itself offers plenty of Shanghai history and exquisite scenery.  Not to be missed.

If you had CNY 96 to spend on lunch, where would you eat?

Xiao long bao is one of my favorite foods.  Definitely recommended for travelers in Shanghai.  Jiajia Tangbao, Fuchun Xiaolong and Nanxiang Xiaolong are great choices for lunch.  For occasions when spectacular quality is the only desire, Ultraviolet is my favorite. 

What have guests been asking about lately?  What kind of experiences are they looking for?

Our guests are very interested in Shanghaian food.

If you could learn to create one dish from the hotel’s restaurant, what would it be?

Without a doubt it would be the passionfruit soufflé with fresh berries and white chocolate ice cream made by Pastry Chef Maniez Maxime.  It is by far one of the best fruit desserts I have ever had.

What is your favorite piece of artwork at the hotel?

My favorite piece of artwork at the hotel is the painting at our Bell Desk by the artist Paul Ching-Bor.  The painting presents a scene of a day at the Bund. 

Is there an interesting fact about the hotel that many people do not know?

Most guests come to our hotel for the amazing views.  I think that table No. 83 in Living Room has the hotel’s best views.  Guests can see the whole Bund area, Pearl TV Tower, Jinmao Tower and Waibaidu Bridge from this table.  If guests prefer a smoking area with a good view, table No. 19 in the bar on the 87th floor is a great choice for watching the sunset.  

Can you tell us about a rare or unique experience you have curated for your guests?

We arranged a day tour on a private jet to entertain a celebrity.  There are just a few hotels that can provide this kind of customized service.

Is there another Park Hyatt hotel or resort that you love or are dying to visit?

Park Hyatt Sanya Sunny Bay Resort, which opened in early 2015.  One of its highlights is the private beach.  This is a perfect hotel for leisure.

More Concierge >>
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Check-in Time: 3:00 P.M.
Check-out Time: 12:00 P.M.

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Book Now or call +86 21 6888 1234

100 Century Avenue, Pudong, Shanghai, China, 200120